Privacy Policy

WE TRAIN SMART (WTS) website is owned by We Train Smart Pvt. Ltd., which is a data controller of your personal data.

We at We Train Smart Pvt. Ltd. (“We Train Smart,” "We," "Us," "Our") are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you access or use our website www.wetrainsmart.co.in and any services offered therein, including any associated subdomains, features, or content (collectively, the "Platform"). By using our services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.

This Privacy Policy is published in compliance with:

• Section 43A of the Information Technology Act, 2000;

• Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011;

• Regulation 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

We collect the following types of information from you:

1. Information You Provide: When you register on our Platform or use our services, we may collect:

• Personal information such as your name, email address, phone number, gender, date of birth, and health-related information (e.g., physical activity, nutrition data).

• Sensitive Personal Data or Information (SPDI) including biometric data, health status, workout details, and payment information.

2. Information Collected Automatically: We automatically collect information about your use of the Platform, including your IP address, device details, browser type, cookies, and usage data. This helps us improve the user experience and services.

3. Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences and activity on the Platform. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@wetrainsmart.co.in.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To offer and improve our health and fitness services, including online and offline fitness sessions, consultations, and personalized recommendations.

• Communication: To contact you regarding your account, respond to inquiries, send notifications, and provide updates about our services.

• Payment Processing: For processing transactions and managing billing.

Compliance: To comply with legal obligations and safeguard against fraud or misuse of our services.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Sharing of Personal Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors or partners who assist in providing services such as payment processing, customer support, and data analytics.

• Affiliates and Partners: We may share your data with affiliates or third-party partners for offering complementary services, promotions, or benefits.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can opt out of receiving promotional communications by following the instructions in the communication or by contacting us at support@wetrainsmart.co.in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of significant changes by posting an update on our website or sending you an email.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@wetrainsmart.co.in.